Last updated: 3 November 2026
We want you to love your outfit. If something isn’t right, here is how we fix it.
1. Check at delivery Please open and check your parcel in front of the delivery person. If the product is wrong, damaged or defective, you can refuse it on the spot and pay nothing.
2. Report a problem within 72 hours If you find a problem after accepting the parcel, contact us within 72 hours (3 days) of delivery on WhatsApp +880 1993-222717 or at ratna@stylewomenbd.net. Send your order number and clear photos or an unboxing video.
3. When we accept a return or exchange
| Reason | What we offer | Who pays delivery |
|---|---|---|
| Wrong product, colour or size sent | Exchange or full refund | We pay |
| Damaged, torn or defective product | Exchange or full refund | We pay |
| Size doesn’t fit (product unused, with tags) | One free size exchange, subject to stock | You pay |
| Changed your mind (unused, with tags) | Exchange or store credit only | You pay |
4. Condition of returned items Items must be unused, unwashed and unaltered, with the original tags and packaging.
5. Items we can’t take back
- Unstitched fabric that has been cut or tailored
- Items that are worn, washed, altered or stained
- Items bought on clearance or a “final sale” offer
- Items reported more than 72 hours after delivery
6. How refunds are paid After we receive and check the item, we refund within 7 working days to your bKash, Nagad or bank account. The delivery charge is refunded only when the mistake was ours.
7. If we can’t supply your order If a product you paid for in full becomes unavailable, we will tell you within 48 hours and refund you in full within the next 72 hours.
8. Contact WhatsApp +880 1993-222717 · ratna@stylewomenbd.net